Shipping and Returns

Effective Date: May 23rd, 2025

Shipping Policy
At Rain Clothing Co., we’re committed to getting your order to you quickly and efficiently. Here’s how our shipping process works:

• Processing Time: All orders are processed within 2–3 business days. Please note that orders are not shipped or delivered on weekends or holidays.

• Shipping Rates & Estimates:

  • Domestic Shipping (within the U.S.): Flat rate of $6.99 for standard shipping. Orders over $100 ship free.

  • International Shipping: Rates vary by destination and will be calculated at checkout.

  • Delivery Time Estimates:

    • Standard Shipping: 3–7 business days (within the U.S.)

    • International Shipping: 7–21 business days

• Order Tracking: You’ll receive a tracking number via email once your order has shipped. Please allow 24–48 hours for tracking updates.

• Lost or Damaged Packages: If your package is lost or arrives damaged, contact us at rainclothingcompany@gmail.com within 7 days of delivery.

Return & Exchange Policy
We want you to love your Rain Clothing Co. items! If for any reason you’re not satisfied, we’re happy to accept returns or exchanges under the following conditions:

• Return Window: Items must be returned within 30 days of delivery.

• Eligibility: Items must be unworn, unwashed, and in original condition with tags attached.

• Non-Returnable Items: Sale items, gift cards, and custom orders are final sale and cannot be returned or exchanged.

• How to Initiate a Return or Exchange:

  1. Email us at rainclothingcompany@gmail.com with your order number and reason for return or exchange.

  2. We’ll provide you with a return authorization and instructions.

  3. Customers are responsible for return shipping costs unless the item is defective or we sent the wrong item.

• Refunds: Once we receive and inspect your return, we’ll issue a refund to your original payment method within 5–7 business days. Original shipping fees are non-refundable.

Warranty Policy

• All products are under warranty for 1 year from purchase date. If your item is breaks or is deemed unwearable due to manufacturing defects Rain Clothing Company will replace your item free of charge. If the item is no longer in stock you will receive and gift card in equal value to your purchase.  

1. ​Email us at rainclothingcompany@gmail.com with your order number and reason for exchange with photos showing damage. Once approved we will either ship you a new item or send a gift card/code to be used in store for equal value to damaged items. 

Questions?

• We’re here to help! Contact us at rainclothingcompany@gmail.com for any questions about your order, shipping, or returns