Refund policy
RETURNS & REFUNDS
We want you to feel good in what you wear. If something isn't
right, here's how it works.
Return Window
You have [30] days from the delivery date to request a return.
Condition
Items must be unworn, unwashed, and in original condition with all
tags attached. [Swim bottoms and one-pieces must have the hygienic
liner intact — for health and safety reasons, we can't accept
returns on swim bottoms once the liner has been removed.]
Return Shipping — United States
[Your first return is free — we'll send you a prepaid label. /
Return shipping is the customer's responsibility.] Original
shipping charges are non-refundable.
Return Shipping — International
International customers are responsible for return shipping costs
and any associated customs charges. Original shipping charges and
any duties or import taxes paid are non-refundable.
Non-Returnable Items
[Sale items, gift cards, and accessories are final sale.]
How to Start a Return
Email rainclothingcompany@gmail.com with your order number and
what you'd like to return. We'll send instructions and a return
authorization within [X] business days.
Refunds
Once we receive and inspect your return, we'll email you to
confirm. Approved refunds are issued to your original payment
method within [5–10] business days. Depending on your bank, it may
take an additional billing cycle to appear.
Exchanges
[The fastest way to exchange is to return your item for a refund
and place a new order. / Email us and we'll arrange a direct
exchange.]
Damaged or Wrong Items
If your order arrives damaged or you received the wrong item,
email us within [7] days with photos. We'll make it right at no
cost to you.
Questions? Email us at rainclothingcompany@gmail.com.
Rain Clothing Co. LLC
454 Harbor Dr N, Indian Rocks Beach, FL 33785, United States